Frequently Asked Questions

Warriorgenics ships to most countries worldwide.

Shipping times:

A tracking link will be sent to you after your order has been confirmed so you can keep tabs on the shipping and delivery of your package. Most orders take 1-2 weeks to arrive.

Shipping cost:

Shipping costs should be the last thing to surprise you. Any costs related to shipping will be listed clearly at checkout (orders over $50 qualify for free shipping).

*Shipping time might vary depending on location, shipment method and other factors beyond our control.

Placing an order with Warriorgenics is quick, easy and 100% secure! 

Simply add the items you want to your shopping cart.
Once you are ready to proceed with the order - go to Checkout by hitting the Cart icon (going to your cart) and clicking on "Checkout". 

Follow the simple prompts on your screen to enter your delivery information, select your preferred payment method, and submit your order. It's that easy!

Once your payment is confirmed, we will get to work on your order and will ship it to you as soon as possible.

If you have any questions along the way, our support team is always happy to guide you - shoot us an email any time!

PAYMENTS ON OUR SHOP

When you place an order, you will be able to select your preferred payment method at checkout to make a secure payment.We're proud to accept secure payments for both local & international customers via Credit Card, and Interac/Debit Card!

All transactions on Warriorgenics are SSL SECURED, and FULLY encrypted so you can enjoy peace of mind while shopping with us!

We take customer happiness seriously. That's why we've implemented a risk-free, 100% happiness guarantee.

If a productarrives damaged or is faulty upon delivery we will refund you 100% of the price you paid, or provide you with an immediate exchange.

To be eligible for a refund/exchange, please email Customer Care at hello@warriorgenics.com with the subject line "Refund/Exchange" within 30 days of delivery. When a refund is approved, it will be processed and a credit will automatically be applied to your credit card (or original method of payment).

INTERNATIONAL TAX & DUTIES

International taxes might be applied depending on your country's taxes policy.

Customs duties are generally calculated as a percentage of the customs value of the goods.*

Where applicable, the customs value is made up of:

• Price paid for the goods
• Insurance cost
• Shipping cost

The percentage or rate varies depending on the type of goods in your order. 

Sound confusing? Check applicable tariffs in your region for more information:

• TARIC database for the EU
• Import calculator for USA

*Warriorgenics is not responsible for any applicable duties or taxes incurred during import to your home country.